Privacy Policy

California Croissant Inc. agrees to maintain high standards in respecting the privacy rights of our customers and to those visiting our website. To ensure your privacy rights are not violated, California Croissant Inc. has instituted policies and procedures as outlined below.

 

By entering and using this website, you acknowledge and agree that the following privacy policy is part of the terms of service and that you agree to California Croissant Inc.'s privacy policy and to be bound by it. California Croissant Inc. reserves the right to change the terms of service, including this privacy policy, at any time, without advance notice. Any changes to our privacy policy will be posted on this page so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it.

 

The term "California Croissant Inc." or "we" or "us" or "our" refers to California Croissant Inc. whose registered office is 1701 Rogers Ave., #80, San Jose, CA 95112. The term "you" refers to the user of our website.

 

When you send an email to us or view the website, you consent to receive email communications from us in response. California Croissant Inc. may communicate with you by email, or by posting notices on our website. You also agree that all agreements, notices, and all other communications provided to you by us satisfy any legal requirement that the communication be in writing. In addition, all communications with us become the property of California Croissant Inc.

 

We collect your personal information when you sign up for our newsletter, mailing list or choose to be notified of any special offers or contests that we may be running. We do this with intent to provide better services to you. We may gather information to determine the areas of our website that you view as well as the IP address you use to connect to our website. We may use this information to improve your experience on www.calicroissant.com, to market our baked goods. We may share your information without personal details to companies assisting us in serving you better. These companies must agree to protect your private information in a manner similar to our privacy policy.

 

We do use your information to better understand how you navigated through our website and how to improve it. We will use your personal information to process orders and to comply with any legal requirements.

 

We may also use your purchase information to determine which baked goods you purchased and to offer you other baked goods that we think may interest you.

 

Your email address is used to correspond with you about any orders, offers, contests, etc. You may opt out of receiving any offers, newsletters, etc. by clicking on the "unsubscribe" link below.

 

California Croissant Inc. may use third party advertisers to display ads on our website as well as companies to provide tracking and analysis of information and data collected from guests to our website. They may use cookies or other tools to measure how you respond to their advertisements but any personal information that we collect will remain private. You may also choose to browse our website without cookies. Please check your browser to learn how to disable cookies while using our website.

 

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on our website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

 

Any information or materials on this website are to be used entirely at your own risk, for which we shall not be liable. This website contains material which is owned by or licensed to us. This material includes, but is not limited to the design, layout, look, appearance and graphics. You are not permitted to reproduce any of this material except as permitted by law, which is incorporated herein.

 

All trademarks reproduced in this website, which are not the property of, or licensed to us are acknowledged on the website.

 

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

 

You may not create a link to this website from another website or document without California Croissant Inc.'s prior written consent.

 

Your use of this website and any dispute arising out of such use of the website is subject to the laws of the State of California.

If you have any comments or questions about California Croissant Inc.'s privacy policy, please email us at INFO@CALICROISSANT.COM.

 

Terms & Conditions

The following terms and conditions apply to all wholesale customer orders from California Croissant Inc.

WHOLESALE CUSTOMER TERMS & CONDITIONS

Wholesale customers may contact us to set up an account and terms with us via phone and/or email. When terms are approved, orders may be placed via phone and/or email.

FOR ALL CUSTOMERS

  • Orders placed via phone: please contact our main line (408) 669-0599

  • Orders placed via email: please send orders to  hannah@calicroissant.com

* If there are any emergencies with your orders that occur outside of our normal office hours (8:00 AM-4:00 PM), please contact our emergency line at (408) 623.3018.

 

PAYMENT METHODS

Cash, check, ACH, bank wire, or credit card payments are all accepted. Payments must be paid in full by delivery date.

 

CUSTOMER TERMS

By setting up an account and placing an order with us you have agreed to read , understand, and accept these Terms and Conditions. If you have any questions about these terms, please email us at info@calicroissant.com.

 

A contract between the customer and California Croissant Inc. for the sale of our products will only exist once an order has been delivered. Prices and availability of goods is subject to change without notice.

DELIVERY

(Delivery terms is being adjusted. Please come back later or contact us at info@calicroissant.com for more information)

 

CANCELLATION (FOR ALL CUSTOMERS)

Due to the perishable nature of our products, California Croissant Inc. will accept cancelled orders with a notification submitted forty-eight hours prior to the bakery’s 2PM cut off time for orders. Cancellations are not accepted on Sundays when the office is closed. We will not be able to process cancellations that are requested less than (48) forty-eight hours prior to delivery.

 

If you would like to request an order cancellation:

  • Please contact us at (408) 669-0599 or at hannah@calicroissant.com

  • We require your name, order reference number, and the date of delivery when placing an order.

  • You will receive written confirmation of the cancellation of your order within (48) forty- hours, excluding weekends and holidays when you will receive confirmation on the following working day.

  • For customers with standing orders, it is your responsibility to notify us if your facility will be closed (48) forty- hours in advance of your order cut-off time. If we are not notified for a facility closure in advance, your order will still be produced, delivered, and invoiced.

 

RETURNS/REFUND POLICY

If for any reason you are not happy with your California Croissant Inc. products, please contact our order management team to discuss your concerns. Returns that result in refunds must receive approval from California Croissant Inc. management before they are processed by our team.

 

Approved returns will be refunded within seven business days.

 

For any damages to the products, please contact our order management team immediately. We will require pictures of the damaged products and any documentation received with the product. All returns and refunds to damaged goods, require California Croissant Inc. management approval.

 

The client assumes ALL liability and responsibility for the condition of the products once they leave our possession. Deliveries are non-refundable.